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Post by cupcakestar12 Sun Dec 22, 2013 3:37 am

Hi everyone, 

A girl named mitzikimonobear on bearville traded with me and I gave her a #1 Fan Hand for the stuffing machine from the fountain and we accepted. But then, I went to check my inventory, my item was not there and she had my item and her item still in her inventory. I asked her to trade back and she declined. What should I do? I really want my item back. Please help me.
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Post by Red Sun Dec 22, 2013 3:40 am

Ugh this is one of the common BV trade glitches that happen :/ I know it happened to my sister once she was really mad, LOL. She just e-mailed VWhelp and got her items back from there (: It wasn't really her fault nor yours, just BV messing up with people's trades xP So although it may take a while, just e-mail WVhelp and you'll get the items back once you provide them with the full trade information and item details and things :33
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Post by cupcakestar12 Sun Dec 22, 2013 3:55 am

i emailed maxine and wvhelp but I don't know what else i should do. I am really upset by this  :(
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Post by Red Sun Dec 22, 2013 3:58 am

You'll get them back soon (: It's BV's fault so you should get them back :33
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Post by cupcakestar12 Sun Dec 22, 2013 3:59 am

thanks for the advise red (:
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Post by Guest Sun Dec 22, 2013 4:00 am

I would just keep emailing them, and give them as many details as you can.

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Post by Amber Sun Dec 22, 2013 4:23 am

Email vwhelp@buildabear.com ; maxine@buildabear.com and to annoy them, vwpawtrol@buildabear.com
I hope you get your item back soon!<3

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Post by Hazza Sun Dec 22, 2013 2:41 pm

I hope you get the item back!
Just keep on emailing them and hopefully they reply shortly.
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Post by aaron Sun Dec 22, 2013 2:43 pm

i'm sorry idk what to do but hope you get your item back! Smile

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Post by cupcakestar12 Sun Dec 22, 2013 4:28 pm

thanks so much everyone for the advise (: I really appreciate it Smile
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Post by Bethany♥ Sun Dec 22, 2013 5:03 pm

All i know is when you mail vwhelp or maxine you have to be as specific as possible!
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Post by Llama☼ Sun Dec 22, 2013 5:18 pm

Omg that happened to me yesterday !! I traded a sequin tank for all seasons hug shirt and another sequin tank but I never got the all seasons hug shirt! 

Just email vwhelp and they'll get back to you cx That's what I'm currently doing to get my second item.
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Post by Prism Sun Dec 22, 2013 5:33 pm

Ugh ://

When this happens, I just ignore it. But it usually just leaves ne with my items (eg- Maya and I agreed to trade gold eft for silver.  I pressee trade, it takes a while to say your trade has been accepted.  Thwn I check my inventory and my sikver eft is still there ).
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